Institutional portal - Municipality of Milan

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  Nannies, housekeepers and carers service

  The WeMi Tate maid carers service provides orientation and support in the search for family carers.

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  WeMi system

  The service was created with the aim of identifying the welfare solutions best suited to the needs of people and their families, through information and orientation activities, both in physical spaces and on the web portal. The operators offer advice on: home services, sharing[...]

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  Unaccompanied foreign minors - Msna

  The Municipality of Milan ensures the reception and activation of all the necessary actions to guarantee the best interests of the minor in favor of NonaAccompagnati (MSNA) foreign minors through the MSNA Service Center managed in co-planning with the Third Sector.

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  Family mediation in case of separation

  The service is provided by the GeA (Parents Anchor) "Irene Bernardini" center, the first Italian public family mediation service that helps parents dealing with separation to undertake dialogue paths in their own interest and that of their children.

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  Guidelines, Guidelines and Operational Guidelines of Social Services

  The social services of the Municipality of Milan provide discussion and specialist support to those who find themselves in situations of acute or chronic vulnerability. People of all ages and conditions, families, groups as well as local communities can be supported and accompanied by social services, in synergy with[...]

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  Video testimonials

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  Questions and answers about foster care

  Frequently Asked Questions This page contains the answers to the most frequently asked questions asked by those interested in foster care.

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  Meeting calendar

  The Municipality of Milan and private social partner organizations organize information and awareness meetings on family foster care. The meetings, promoted by the Reliance Coordination of the Municipality of Milan, take place remotely; Meeting times are from 17pm to 30pm[...]

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  Foster care network

  The Foster Care Service of the Municipality of Milan has been active since 1982, shortly before the enactment of Law 184/83. In line with the guidelines for family custody of the Ministry of Labor and Social Policies and the legislation of the Lombardy Region, the Milanese Administration places its[...]

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  Neutral Space

  On the occasion of the twenty years of activity of the "Spazio Neutro" Service, a brochure was published presenting, analyzing and reflecting on some of the interventions and experiments carried out. The work offers an overview of qualitative-quantitative data from the case studies and some thematic insights[...]

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  Experimental handbook

  The document proposes principles and operational guidelines and provides internal tools aimed at facilitating a profitable and efficient relationship for and with the boys and girls who are in the city area and for their families, building a network that pools the resources of subjects corresponding[...]

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  Activate a social offering unit: Preventive Operational Communication

  The managing bodies that intend to activate, in the territory of the Municipality of Milan, a structure belonging to the Social Network must present the Preventive Operational Communication (CPE) to the municipal Administration. The CPE is the indispensable act for the exercise of the offering unit which, at the same time, [...]

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  I foster Milan

  Sometimes the natural family may find itself in a difficult situation which leads it to be unable to take care of the education and material and emotional needs of its sons and daughters. In some of these cases, boys and girls, but also boys and girls, can[...]

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  Forms of foster care

  Social Services prepare personalized family foster care projects that take into account the needs of the boy and girl, their family of origin and the characteristics of the foster family. There are therefore different forms of foster care which vary in relation to the commitment required.

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  Museum and Environment teaching sections

  Teaching courses for children and students of nursery schools and primary and secondary schools.

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  Educational sections

  The Educational Sections of the Municipality of Milan are active in the main museum centers and in the pediatric departments of four hospitals in the city.

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  Organizations accredited for home services

  The Municipality of Milan takes care of updating the single and regional list of entities accredited for the provision of: personalized socio-educational services/interventions for minors/adolescents and their families personalized socio-welfare services/interventions for the elderly and adults services/ socio-educational interventions[...]

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  Services for teenagers

  For the age group from fourteen to twenty-one there are numerous projects, interventions and initiatives in the following areas: prevention area penal area consultancy area The objective is always to prevent and reintegrate, also by creating alternative paths to detention. The activities are conducted by the Service[...]

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  Juvenile criminal mediation

  The Center for Restorative Justice and Criminal Mediation, on mandate from the Juvenile Judicial Authority, promotes and carries out consensual and confidential meetings between the perpetrators of crime who were minors at the time of the crime and the offended persons. The service makes use of expert mediators from the Municipality of Milan and the Mi[...]

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  Authorization for the Operation of a Spring Section

  The managing bodies that intend to activate, in the territory of the Municipality of Milan, a Spring Section in a nursery school or nursery must submit the Operation Authorization Request to the Municipal Administration.

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  Accreditation of Social Offering Units

  The managing bodies that intend to submit an application for the accreditation of an active Social Offering Unit (UdOS) must refer to the information relating to the accreditation procedures that will be available in the specific notices that will be published from time to time. on the website of[...]

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  Off-network unit mapping: Indication of cognitive elements

  The managing bodies that intend to activate an out-of-network socio-welfare structure in the municipal territory (i.e. a structure not regulated by the Lombardy Region and not included in the experiments of the Municipality of Milan), must present the Indication of Cognitive Elements (I[ ...]

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  Identity card

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  How to open a Spring Section

  The Ministry of Education, University and Research (MIUR) has established, since 2007, a socio-educational service called "Sezioni Primavera" which consists of an integrated offer for children aged between 24 and 36 months and is aimed at providing a concrete answer to the question[...]

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  Operation of an Offering Unit

  The Lombardy Region has established rules and methods that managers must follow for the opening of social welfare structures (Regional Law no. 3/2008 and, subsequently, Decree of the General Directorate for Family and Social Solidarity no. 1254/2010). Furthermore, different categories of Operational Units are foreseen[...]