Income support and social securities

The Municipality of Milan carries out actions to combat poverty and take care of citizens both through income support interventions and through the provision of social securities (contributions paid to reimburse the services requested by citizens in conditions of need).

These are some of the support actions:

  • Inclusion allowance
  • municipal income support measures linked to social inclusion and reactivation paths
  • maternity allowance
  • different types of social securities/vouchers provided to reimburse the expenses incurred by the citizen

It is possible to check the access requirements for the various measures by consulting the relevant pages in the section Use the Services below.

Sending documentation and requests for information

Via Sile, 8 - 20139 Milan
Desk of the Income Support and Social Security Unit on the ground floor

Hours: Monday, Tuesday, Thursday and Friday - from 8am to 30pm and from 12pm to 30pm by appointment by contacting 14.

It is possible to send documentation and request information for income support and social security by clicking on the "Write" button.

It is active Contact Center dell 'Income Support and Social Security Unit for the management of contacts, information and communications with citizens. 


Il Contact Center functions as a telephone access point for any question relating to income support measures.

The Municipality of Milan prepares a list of legally recognized tax assistance centers (CAF), through public notice (period 01/01/2023-31/12/2025), with which agreements are stipulated for support in accessing tax subsidized social benefits with particular reference to social allowances (family and maternity) and the electricity bonus for serious health conditions - physical discomfort. 

Applications to participate must be sent via PEC: 

Interested parties can view the public notice here page.

You can also contact the Contact Center, at the following telephone numbers:

02 884.53399 - 02 884.66443
Monday to Friday (8am - 30pm).

Has been published the New Public Notice for the acquisition of expression of interest for the identification of subjects for carrying out the “Projects useful to the community” (PUC) with the involvement of beneficiaries of Inclusion Allowance (ADI) and Support for Training and Work (SFL) residing in the Municipality of Milan for the period 2024-2026.

Applications to participate in this Notice must be submitted, under penalty of exclusion, in the following ways:
via certified email, to the PEC mailbox: supportalreddito@pec.comune.milano.it 

The application form must be duly completed and signed with a digital signature.

It is possible to view the public notice by clicking here

For any further information, interested parties can write by clicking here

La Solidarity card for purchases of basic necessities 2023, also known as the Shopping Savings Card - "Dedicated to You" Card, is an economic intervention intended for the purchase of basic food items. The contribution was paid by INPS to citizens who met the requirements. The people who, for the year 2023, benefited from this support were identified directly by INPS and subsequently contacted by the Municipality via letter and/or email.

The total amount of the contribution, equal to 382,50 euros, was paid via Postepay prepaid nominative card.

Update 14/12/2023: The deadlines for activating the Spending Savings Card - "Dedicated to You" card have been extended. 
All families who were unable to collect the card or carry out the first transaction by September 15th will be able to activate the card by 31/01/2024 and have 382,50 euros, to which is now added the sum of €77,20 to be allocated to the purchase of food or fuel.
The sum of €77,20 will also be paid to beneficiaries who have already activated the cards by 15/09/2023.
Post offices will also be able to deliver the cards to eligible and selected beneficiaries who, for various reasons, were unable to collect them.

What to do in case of theft, loss, cloning, need to block or malfunction of the card?

In the event of theft, loss, cloning, need for blocking or replacement due to malfunction, beneficiaries can contact the following FREE toll-free number, made available by Poste Italiane: 800-210170.
 

See Final ranking of families, identified by INPS, as beneficiaries of the Solidarity Card.

Only families identified as "suitable and selected beneficiaries" will be able to receive the Solidarity Card. The nuclei are identifiable by the INPS protocol number of the valid ISEE 2023 declaration.

You can send a request for information or clarification by clicking , promising.

Learn more

Use the services

Updated: 22/03/2024