Institutional portal - Municipality of Milan

Identity card
To make an identity card request an appointment online »
To ask i duplicate of the Pin and Puk codes (only for electronic identity cards issued after 2017) consult the page »

Registered offices
To find out about the open offices and the services provided, consult the page Registered offices »
To access the counters request an appointment online »

Request SPID in the Municipality
You can also request SPID at the dedicated counters in Via Larga 12, to find out the methods and book the appointment consult the page »

Personal certificates 
In addition to online and at the registry offices, it is now possible to request some certificates also at local offices (newsstands, tobacconists and stationery bookstores).
Where to request registry certificates » 

Residence and change of address 
Request them online » 

Civil status documents and extracts (birth, marriage, death)
Follow the online wizard »

Birth service
Lo Birth service for birth reports of babies born a few days ago in Milan, it remains open to the public without appointment.

Use the Citizen's file to  request and download registry certificates, manage and modify parking passes. 

Visit the pages ofRegistry office to check how to access the services.

Access directly from your smartphone via this link: Virtual assistant on WhatsApp.
Alternatively, you need to save the number 020202 among your contacts and then write the word "Hello" in a message to access an automated chatbot that allows citizens to obtain answers to the most frequently asked questions about COVID-24, 24 hours a day. , updated news on Milan and accurate information on open commercial activities, available public services, permitted travel and traffic conditions, as well as the needs of people with disabilities. 

Furthermore, health information and information on decrees, ordinances and circulars are available.

Area C
Area B
Parking on the road
Mobility pass
ZTL: limited traffic areas, reserved lanes, pedestrian areas
Mobility and environment data during the covid lockdown period