Coronavirus. Psychological support launched through "Milano helps"
Milan, 27 April 2020 - The Security Sector of the Municipality of Milan has established a service for psychological and relational emergencies specifically determined by this delicate period. It is a free telephone help desk, managed by the CIPM - Italian Center for the Promotion of Mediation and coordinated by Doctor Paolo Giulini, in which specialized professionals and a multidisciplinary team operate, which can be accessed through "Milan helps”, by contacting 020202 from Monday to Saturday, from 9am to 30pm.
The impact of the health emergency can lead to new and difficult psychological and social effects to deal with, which start from fears for one's own health and that of those closest to you and from the resulting sense of helplessness. Anxieties and fears can translate into harmful and harmful attitudes and this is why it is important to work on them with the support and guidance of experts, who help to escape emotional isolation and feel more protected.
The service therefore allows access, depending on specific needs, to psychological support and/or orientation interviews for the management of problematic situations related to the pandemic, and is aimed at those involved in painful events related to the spread of the Coronavirus and at those feels difficult to manage negative emotions and is at risk of impulsive, even harmful, actions.
This new specific desk adds to the three active services, managed by a CIPM team with clinical skills, in particular psychotraumatology, criminology and law: the psychotraumatology service for crime victims, social and criminal mediation and the territorial criminology unit.
Updated: 27/04/2020