Thematic sites - Municipality of Milan

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Crime Victims Space
A service of the Municipality of Milan for welcoming and listening to people who are victims of crime. From welcome to first listening, from psychological support to orientation, to accompaniment to specialist services present in the area (from anti-violence centers to shelters), up to information on rights: here are the services offered, free of charge and confidentially , to all citizens who have suffered any type of crime. 
The space is located on the ground floor of the Palace of Justice and is open on Mondays and Thursdays from 15pm to 17pm; on Mondays, between 10am and 14pm, the psychological support service is active. It is also possible to make an appointment by calling the toll-free number 800.667.733 or by writing to futuroin@comune.milano.it
 

Milan Helps
To give concrete help to citizens in this period of emergency, the Municipality of Milan has activated a network with the contribution of the world of volunteering, companies and private social workers. On the site you will find information on how to receive assistance, shopping vouchers, psychological helpdesk but also how to live this moment with suggestions and stimuli from the cultural and recreational world.

Telephone help desk: Milan Help
Free telephone help desk, managed by CIPM, (Italian Center for the Promotion of Mediation). Specialized professionals and a multidisciplinary team operate, which can be accessed via 020202 from Monday to Saturday, from 9am to 30pm.
Anxieties and fears can translate into harmful and harmful attitudes and this is why it is important to have the support and guidance of experts, who help to escape emotional isolation and feel more protected.

- Naga Association
“An association does concrete things, we are neither a party nor a union and we must not replace missing pieces of state… Volunteering must find new recipes, cover gray areas, experiment, practice and shed light on hidden phenomena…” Italo Siena, founder of Naga. The 400 Naga volunteers guarantee free health, legal and social assistance to irregular and non-illegal foreign citizens, Roma, Sinti, asylum seekers, refugees and victims of torture.
The activities are divided into: Social and Health Area; Legal and Social Area; Refugees and asylum seekers and Research and documents.
Each focuses on specific needs and together they guarantee listening, care and protection to foreign citizens.
Continuously updated services, opening times and openings

- Fighting gender-based violence
The Municipality of Milan has activated a collaboration with associations to support women victims of violence through the offer of services: welcome and listening, social care, hospitality in sheltered homes, job orientation, legal orientation and assistance, psychological support , healthcare and where necessary hospitalisation.
House of rights via de Amicis, 10. Tel.02 884.53956/41641 - email: PSS.adultiprotezionesociale@comune.milano.it

Joining the Network:
•    FALL ME- Shelter for battered women in Milan  
     Via Piacenza, 14 - 20135 Milan tel. 02 55.015.519
•    CeAS - AMBROSIANO SOLIDARITY CENTER - NEVER ALONE
      Via Marotta, 8 - 20145 Milan tel. 02 21.59.73.02
•    CASD WOMEN'S LISTENING CENTER AT ASST SANTI PAOLO E CARLO
      Via Pio II, 3 - 20142 Milan tel. 335.6589806
•    WATER CIRCLES ONLUS 
      Via Verona, 9 - 20135 Milan tel. 02 58.430.117
•    Somaschi ONLUS Foundation
      Piazza XXV Aprile, 2 - 20121 Milan tel. 02 62.911.975 - 329.5870862
•    SeD- CARITAS AMBROSIANA WOMEN'S DISCOMFORT SERVICE
      and GET NEXT ONLUS SCS
      Piazza San Giorgio, 2 - 20122 Milan tel. 02 76.037.352
•    SVS WOMAN HELP WOMAN ONLUS
     Via della Commenda, 12 - 20122 Milan tel. 333.6532351
•    SVSeD- SEXUAL AND DOMESTIC VIOLENCE RESCUE c/o Mangiagalli Clinic
     via della Commenda, 2 - 20122, Milan tel.02 55.032.489/8585 
•    WOMAN PHONE c/o Hospital. Niguarda Ca' Granda
      Piazza Osp. Maggiore, 3 - 20162 Milan tel. 02 64.44.3043/44
•    GET NEIGHBOR ONLUS SCS
     Via San Bernardino, 4 - 20122 Milan tel. 02 33.000.945
•    LULE ONLUS ASSOCIATION
     via Novara, 35 - 20081 Abbiategrasso Milan tel. 02 94.965.244
•    LA GRANDE CASA ONLUS SOCIAL COOPERATIVE SOCIETY
     Via Petrarca, 146 - 20099 Sesto San Giovanni Milan tel. 02 24.12.461
•   LA STRADA SOCIAL COOPERATIVE SOCIETY
     Via GB Piazzetta, 22 - 20138 Milan tel. 02 55.213.838
•    COOPERATIVE FIGHT AGAINST MARGINATION
     SOCIAL COOPERATIVE ONLUS
     Via Lacerra, 124 - 20099 Sesto San Giovanni, Milan tel. 02 24.00.836 – 02 26.226.707

- Protection of victims of trafficking
Trafficking is the exploitation of human beings who, kidnapped or lured into their country of origin, are then reduced to slavery and forced to perform work or sexual services.
The Municipality of Milan has activated a service that offers protection and emergency assistance, hospitality in protected structures and a series of interventions aimed at social reintegration.
Casa dei Diritti via De Amicis 10. (For people with disabilities entrance from via Fabbri, 9).
Tel.02 884.68452 - email: PSS.Filtrotratta@comune.milano.it

- Friend phone
Postal address 15096 - 20148 Milan.
Tel.199.284.284 Opening hours: every day from 10am to midnight.
The telephone help service is carried out by groups which, through the availability of volunteers, aim to give everyone, at any time of the day or night, the possibility of finding a person open to listening and dialogue, ready to come to your aid. to the tensions and problems of those on the other side of the line, as soon as they arise.
To join Telefono Amico - Centro di Milano, it is necessary to attend a training course which generally takes place every year starting in October.
www.associazioni.milano.it/telefonoamico

- The smile Telephone Youth
Tel. 02 70.10.70.70 - from Monday to Friday from 15.30 pm to 21.30 pm
It also offers a chat, as well as a Facebook page and a Skype contact.
scrivici@sorrisotelefonogiovani.it
The telephone help service is carried out by groups which, through the availability of volunteers, aim to give everyone, at any time of the day or night, the possibility of finding a person open to listening and dialogue, ready to come to your aid. to the tensions and problems of those on the other side of the line, as soon as they arise.

- Help for people with autism
L'Ortica, an association for social promotion and family solidarity, offers a free listening desk and psychological support aimed at autistic people and their families, to combat the problems that characterize this health emergency and face together the isolation and inability to find appropriate solutions.
For information: contacts@ortica.org tel.348 9838857.

- Arci Todo Change
The intercultural association, ArciTodoCambia offers a telephone consultancy service in Italian, English, French and Spanish on the issuing and renewal of the residence permit, family reunification and cohesion, EC permit for long-term residents, citizenship, and other aspects of interest for foreign people.

- Psychological supportCovid-19
A list of free services accessible online or by telephone.