Fines and sanctions
To avoid paying notification fees in the future, download the Citizen's File app from Google Play o App Store or go on yours Web citizen file and record your vehicle's license plate. With this method you save 30% and you will not pay the notification costs if you pay the amount within 5 days from the date of the infringement notice.
All owners of vehicles with Italian license plates registered to both legal entities and third parties can register the license plate in the app. Foreign license plates are excluded.
Currently the fines transmitted and payable via the app and in the web citizen's file concern:
- Do not stop
- prohibition of access to preferential lanes and restricted traffic zones
- speeding within 10 km/h.
Sanctions involving the reduction of driving license points are excluded.
Use the services
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Fines and sanctions: notices and documents issued by the Revenue Agency
How to access the service:
- Front office
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Fines and sanctions: request the filing of an investigation report
How to access the service:
- Fax
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Fines: see photos of infringements
How to access the service:
- Online
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Fines and sanctions: injunctions and orders to comply for infringements of the Highway Code
How to access the service:
- Online
- Front office
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Fines and penalties: pay a report
How to access the service:
- Online
- Front office
-
Fines and sanctions: appeal and rejection of the appeal
How to access the service:
- Online
- Front office
-
Fines and penalties: reimbursement for a wrongly paid report
How to access the service:
- Fax
-
Fines and sanctions: payment reminders and friendly warnings
How to access the service:
- Online
- Front office
-
How to pay a fine
How to access the service:
- Online
-
Point deduction/license suspension
How to access the service:
- PEC
- Front office
-
Disabled passes and fines: what to do if you receive one
How to access the service:
- Front office
- Phone
Updated: 30/01/2024